Terms and Conditions

1.1 Acceptance of Terms

The purchase of a ticket through our website or authorized promoters implies full acceptance of these terms and conditions. We recommend that you read this document carefully before proceeding with your purchase.

1.2 Definitions

• Organizer: the company or entity responsible for organizing the event
• Platform: the website through which tickets are sold
• Purchaser: the individual who purchases the ticket
• Event: the show, performance, or activity for which the ticket is sold

2.1 Purchase Methods

Tickets can be purchased through:

• Online: through our official website
• Authorized promoters: at authorized physical retail points

2.2 Availability and Limitations

• • Tickets are subject to limited availability
• • Limitations may apply to the number of tickets purchasable per single transaction
• • The organizer reserves the right to modify the event capacity
• • Sales automatically end upon reaching maximum capacity or on the predetermined date

2.3 Online Purchase Process

3.1 Price Structure

• • Prices are expressed in Euro (€) and include VAT where applicable
• • Prices may vary based on ticket type and purchase period

3.2 Accepted Payment Methods

3.3 Payment Security

• • All transactions are protected by SSL/TLS protocol
• • Sensitive data is processed by PCI-DSS certified payment gateways
• • We do not store your credit card data

4.1 Ticket Format

• • Tickets are issued in digital format (PDF or QR code)
• • Each ticket contains a unique code that cannot be reproduced
• • Tickets can be viewed on smartphones or printed on paper

4.2 Delivery

• Email: the ticket is sent immediately to the provided address
• Collection at promoter: available at authorized sales points

4.3 Purchaser Responsibilities

• • Verify the accuracy of entered information
• • Keep the ticket until the event date
• • Present the ticket in readable format at the entrance
• • Bring a valid identity document

5.1 Nature of Tickets

5.2 Resale Limitations

6.1 No Refund Policy

6.2 Only Exception: Event Cancellation

• • Refunds are provided only in case of definitive event cancellation by the organizer
• • In case of event postponement, tickets remain valid for the new date
• • Minor changes (schedules, partial lineup) do not entitle to refund

6.3 Refund Procedure for Cancellation

• • Refunds are processed within 30 days of official cancellation
• • The amount is credited to the same payment method used
• • The refund covers the entire amount paid without deductions

7.1 Organizer Rights

The organizer reserves the right to:

• • Modify the event date with at least 15 days' notice
• • Change the location for technical or safety reasons
• • Modify event start and end times
• • Replace artists due to force majeure

7.2 Communications

Changes are communicated through:

• • Email to the address provided during purchase
• • Updates on the official website
• • Official event social media
• • Communications at authorized promoters

8.1 Age Requirements and Location

• • Minimum age: 17 years old on the event date
• • Mandatory verification: identity document required at entrance
• • Purchaser responsibility: ensure compliance with age limits
• • No refund for denied access due to age or inability to reach Malta

8.2 Security Checks

At the entrance, the following may be performed:

• • Metal detector checks
• • Verification of bag and backpack contents
• • Body temperature checks (where required)
• • Identity document verification

8.3 Prohibited Items